Ultimate Guide: Restarting and Resetting Apps on Apple TV | Fix Video Not Available Issue

How To Restart An App On Apple TV

Apple TV is a popular streaming device that allows users to access a wide range of apps and services on their television screens. However, like any electronic device, it can sometimes encounter issues that require troubleshooting. One common problem that users face is when an app freezes or becomes unresponsive. In such cases, restarting the app can often resolve the issue and get it back to working normally. In this article, we will explore the steps to restart an app on Apple TV and provide some troubleshooting examples and solution suggestions that users frequently experience.

Restarting an App on Apple TV

If you encounter an issue with an app on your Apple TV, restarting the app can be a simple and effective solution. Here’s how you can do it:

  1. Start by navigating to the home screen of your Apple TV. You can do this by pressing the TV button on your Apple TV remote.
  2. Using the remote, locate the app that you want to restart. You can scroll through the apps using the touchpad on the remote.
  3. Once you have selected the app, press and hold the touchpad on the remote until the app starts to jiggle.
  4. Next, press the Play/Pause button on the remote. This will bring up a menu with options related to the app.
  5. From the menu, select the “Delete” option. This will remove the app from your Apple TV.
  6. After deleting the app, go to the App Store on your Apple TV and reinstall the app.
  7. Once the app is reinstalled, you can launch it again and see if the issue has been resolved.

Restarting Apps on Apple TV

In some cases, you may encounter issues with multiple apps on your Apple TV. Restarting all the apps at once can help resolve any underlying issues. Here’s how you can do it:

  1. Start by navigating to the home screen of your Apple TV.
  2. Press the TV button on your Apple TV remote twice quickly. This will bring up the app switcher.
  3. Using the touchpad on the remote, swipe left or right to navigate through the open apps.
  4. Once you have selected an app, swipe up on the touchpad to force quit the app.
  5. Repeat this process for all the apps that you want to restart.
  6. After force quitting all the apps, press the TV button on the remote to return to the home screen.
  7. Launch the apps again and check if the issues have been resolved.

Resetting Apps on Apple TV

If restarting the app or all the apps does not resolve the issue, you can try resetting the app on your Apple TV. Here’s how:

  1. Start by navigating to the home screen of your Apple TV.
  2. Using the remote, locate the app that you want to reset.
  3. Press and hold the touchpad on the remote until the app starts to jiggle.
  4. Next, press the Play/Pause button on the remote. This will bring up a menu with options related to the app.
  5. From the menu, select the “Reset” option. This will reset the app to its default settings.
  6. After resetting the app, launch it again and see if the issue has been resolved.

Video Not Available on Apple TV

One common issue that Apple TV users face is when a video is not available on a particular app. This can be frustrating, especially when you are trying to watch your favorite shows or movies. Here are a few troubleshooting steps you can try:

  1. Check your internet connection: Ensure that your Apple TV is connected to a stable internet connection. You can do this by going to the Settings app on your Apple TV and selecting “Network.”
  2. Restart your Apple TV: Sometimes, restarting your Apple TV can resolve connectivity issues. You can do this by going to the Settings app, selecting “System,” and choosing “Restart.”
  3. Update the app: Make sure that the app you are trying to use is up to date. You can check for updates by going to the App Store on your Apple TV and selecting “Updates.”
  4. Contact customer support: If the issue persists, it may be a problem with the app or the content provider. Contacting customer support can help you get further assistance and resolve the issue.

Replacement Parts for Apple TV

If you are experiencing hardware issues with your Apple TV and need replacement parts, it is recommended to contact the authorized service center. Apple TV is a complex device, and attempting to replace parts yourself may void the warranty or cause further damage. In the United Kingdom, there are service centers located in various provinces. To find the nearest service center, visit the official website of the company and call the specified call center for assistance.

Summary

Restarting an app on Apple TV can often resolve issues such as freezing or unresponsiveness. By following the simple steps outlined in this article, you can easily restart an app or all the apps on your Apple TV. Additionally, troubleshooting steps for video not available issues were provided, along with advice on contacting customer support for further assistance. Remember, if you encounter hardware issues, it is best to contact the authorized service center for replacement parts and repairs. Apple TV users in the United Kingdom can find service centers in various provinces by visiting the official website and calling the specified call center. By following these guidelines, you can ensure a smooth and enjoyable experience with your Apple TV.

Note: The information written here is collected from the Internet. There is a possibility that it may contain incorrect information, so for the most accurate and up-to-date information, the official website of the company should be visited. Any responsibility arising from wrong information or application does not belong to the site owner.

2 thoughts on “Ultimate Guide: Restarting and Resetting Apps on Apple TV | Fix Video Not Available Issue”

    1. davidcontactor@gmail.com

      Well, arent you just the lucky one? While you bask in your trouble-free Apple TV experience, the rest of us mere mortals have to deal with glitches and crashes. Its not all sunshine and rainbows for everyone, you know.

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