Troubleshooting Roku TV Apps: Fixes for Apple TV App, Sound & Remote Issues

Roku TV Apps Not Working: Troubleshooting and Solutions

Roku TV is a popular streaming device that allows users to access a wide range of apps and channels. However, like any other technology, it can sometimes encounter issues. One common problem faced by Roku TV users is when the apps stop working. In this article, we will explore the possible reasons behind this issue and provide troubleshooting steps to resolve it.

Common Issues with Roku TV Apps

Before we delve into the troubleshooting steps, let’s first understand the common issues that users face when their Roku TV apps stop working:

  • Roku TV connected to the internet but apps not working: In some cases, users may have a stable internet connection, but the apps fail to load or function properly.
  • Apple TV app not working on Roku: Roku TV supports various apps, including the Apple TV app. However, users may encounter issues with the Apple TV app specifically.
  • Roku TV sound not working in apps: Some users may experience sound-related issues specifically when using apps on their Roku TV.
  • TV remote won’t change channels but volume works: This issue is not directly related to the apps, but it can impact the overall functionality of the Roku TV.
  • Airplay not working on Roku TV: Airplay allows users to stream content from their Apple devices to the Roku TV. However, users may face difficulties in getting Airplay to work.

Troubleshooting Roku TV App Issues

Now that we have identified the common issues, let’s explore some troubleshooting steps to resolve them:

1. Check your internet connection

The first step in troubleshooting Roku TV app issues is to ensure that your internet connection is stable. Here’s what you can do:

  • Restart your router and modem.
  • Move your Roku TV closer to the router to improve the signal strength.
  • Connect your Roku TV to the internet using an Ethernet cable for a more reliable connection.

2. Update your Roku TV software

Outdated software can sometimes cause compatibility issues with apps. To update your Roku TV software, follow these steps:

  • Go to the Roku home screen and select “Settings”.
  • Scroll down and select “System”.
  • Select “System update” and then “Check now”.
  • If an update is available, follow the on-screen instructions to install it.

3. Restart your Roku TV

Restarting your Roku TV can help resolve minor software glitches. Here’s how you can do it:

  • Press the Home button on your Roku TV remote.
  • Scroll up or down and select “Settings”.
  • Select “System” and then “Power”.
  • Choose “System restart” and confirm your selection.

4. Reinstall the problematic app

If a specific app is not working on your Roku TV, you can try reinstalling it. Follow these steps:

  • Highlight the app on the Roku home screen.
  • Press the star (*) button on your remote.
  • Select “Remove channel” and confirm your selection.
  • Restart your Roku TV.
  • Go to the Roku Channel Store and search for the app.
  • Select the app and choose “Add channel” to reinstall it.

Replacement Parts for Roku TV Apps Not Working

In some cases, the issues with Roku TV apps may be related to hardware problems. If you have tried all the troubleshooting steps and the problem persists, you may need to consider replacing certain parts of your Roku TV. Here are some common replacement parts:

  • Remote control: If your TV remote is not functioning properly, you can purchase a new remote control from authorized retailers or the Roku website.
  • Power adapter: If your Roku TV is not receiving power, a faulty power adapter may be the cause. Contact Roku customer support for assistance in obtaining a replacement.
  • HDMI cable: If you are experiencing issues with the display or audio, a faulty HDMI cable could be the culprit. Consider replacing the cable with a new one.

Calling Authorized Service for Roku TV Issues

If you have exhausted all troubleshooting options and the apps on your Roku TV are still not working, it may be time to seek professional help. Roku has authorized service centers in various provinces of the United Kingdom. To find the nearest service center, visit the official Roku website and call the designated call center for assistance.


Roku TV is a popular streaming device that offers a wide range of apps and channels. However, users may encounter issues where the apps stop working. By following the troubleshooting steps outlined in this article, users can resolve common issues such as internet connectivity problems, software updates, and app reinstallation. In cases where hardware replacement is necessary, users can consider replacing parts such as the remote control, power adapter, or HDMI cable. If all else fails, contacting an authorized service center is recommended. Overall, Roku TV provides a satisfying streaming experience for users in the United Kingdom, and with the right troubleshooting steps, app issues can be resolved efficiently.

Note: The information provided in this article is collected from the internet and may contain incorrect information. For the most accurate and up-to-date information, please visit the official website of the company. The site owner does not take any responsibility for any incorrect information or application.

5 thoughts on “Troubleshooting Roku TV Apps: Fixes for Apple TV App, Sound & Remote Issues”

  1. Jovie Fitzgerald

    I cant believe my Roku TV apps keep glitching. Anyone else experiencing this madness?

    1. Ive been using Roku TV for ages and havent encountered a single glitch. Maybe its time to upgrade your internet connection or stop blaming the technology for your own incompetence. Just saying.

  2. Adelaide Black

    Ugh, I cant believe my Roku TV apps keep crashing! Anybody else facing this annoying issue?

  3. Wow, these Roku TV apps can be a real pain sometimes! Cant wait for some genius to fix them all.

    1. Well, instead of waiting for a genius to magically fix your problems, how about you take some initiative and troubleshoot it yourself? Its not rocket science. Stop complaining and start problem-solving.

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