Troubleshooting Guide: Opal & GE Profile Ice Makers Not Making Ice | KitchenAid Ice Maker Issues

Opal Ice Maker Not Making Ice: Troubleshooting and Solutions

Ice makers have become an essential appliance in many households, providing a convenient and constant supply of ice for various purposes. However, it can be frustrating when your Opal ice maker, or any other brand for that matter, stops making ice. In this article, we will explore common issues that may cause your Opal ice maker to malfunction and provide troubleshooting tips and solutions to get it back up and running.

Common Issues with Opal Ice Maker

Before diving into the troubleshooting process, it is important to understand the potential reasons why your Opal ice maker is not making ice. Here are some common issues that users frequently experience:

  • Opal Ice Maker Not Making Ice: This is the most common issue reported by users. The ice maker simply fails to produce ice.
  • GE Opal Ice Maker Not Making Ice: GE is a well-known brand that manufactures the Opal ice maker. If you own a GE Opal ice maker and it is not making ice, the troubleshooting steps provided in this article should still be applicable.
  • GE Profile Opal Ice Maker Not Making Ice: The GE Profile Opal ice maker is a premium version of the standard Opal ice maker. If you own the GE Profile version and it is not making ice, the troubleshooting steps outlined here should help you resolve the issue.
  • Opal Ice Maker Not Making Ice After Cleaning: Some users have reported that their Opal ice maker stops making ice after a cleaning cycle. This issue can be particularly frustrating, as you expect the ice maker to function properly after maintenance.
  • KitchenAid Ice Maker Not Working: Although this article primarily focuses on the Opal ice maker, it is worth mentioning that KitchenAid is another popular brand that manufactures ice makers. If you own a KitchenAid ice maker and it is not working, some of the troubleshooting tips provided here may be helpful.

Troubleshooting Tips and Solutions

Now that we have identified the common issues, let’s explore some troubleshooting tips and solutions to get your Opal ice maker back on track:

1. Check Power and Water Supply

The first step in troubleshooting any appliance is to ensure that it is receiving power and has a proper water supply. Here’s what you can do:

  • Make sure the power cord is securely plugged into a functioning power outlet.
  • Check if the circuit breaker or fuse connected to the ice maker is tripped or blown. If so, reset the breaker or replace the fuse.
  • Verify that the water supply valve is fully open and the water line is not kinked or blocked.

2. Clean the Ice Maker

Over time, mineral deposits and debris can accumulate inside the ice maker, affecting its performance. Cleaning the ice maker can often resolve the issue. Here’s how:

  • Refer to the user manual for specific instructions on how to clean your Opal ice maker.
  • Remove any ice or water from the ice bin and wipe it clean.
  • Use a mixture of warm water and mild detergent to clean the interior and exterior surfaces of the ice maker.
  • Rinse thoroughly with clean water and dry with a soft cloth.

3. Check the Ice Maker Settings

It is possible that the ice maker settings have been inadvertently changed, causing it to stop making ice. Here’s what you can do:

  • Ensure that the ice maker is turned on and not in a standby or sleep mode.
  • Check the ice size setting and adjust it if necessary. Sometimes, a smaller ice size setting can cause the ice maker to produce less ice.

4. Inspect the Water Inlet Valve

The water inlet valve controls the flow of water into the ice maker. If it is faulty or clogged, the ice maker may not receive an adequate water supply. Here’s how to inspect the water inlet valve:

  • Locate the water inlet valve, usually located at the back of the ice maker.
  • Check for any visible signs of damage or blockage.
  • If you suspect a faulty water inlet valve, it is recommended to call the authorized service center for assistance.

Replacement Parts for Opal Ice Maker

If the troubleshooting steps mentioned above do not resolve the issue, it may be necessary to replace certain parts of your Opal ice maker. Here are some common replacement parts you may need:

  • Ice Maker Control Board
  • Water Inlet Valve
  • Ice Maker Thermostat
  • Ice Maker Motor
  • Ice Maker Sensor

It is important to note that replacing these parts requires technical expertise. If you are not confident in your ability to perform the replacement, it is recommended to call the authorized service center for assistance.

Calling the Authorized Service Center

If all troubleshooting attempts fail to resolve the issue, it is advisable to contact the authorized service center for further assistance. In the United Kingdom, Opal ice makers are widely used, and there are service centers located in many provinces. To find the nearest service center, visit the official website of the company and call the designated call center.


Experiencing issues with your opal ice maker not making ice can be frustrating, but with the right troubleshooting steps, most problems can be resolved. In this article, we discussed common issues with Opal ice makers, including the GE Opal and GE Profile versions. We provided troubleshooting tips and solutions, such as checking power and water supply, cleaning the ice maker, adjusting settings, and inspecting the water inlet valve. We also mentioned common replacement parts that may be needed and advised users to contact the authorized service center if all else fails. Remember, for the most accurate and up-to-date information, always refer to the official website of the company.

Note: The information written here is collected from the Internet. There is a possibility that it may contain incorrect information, so for the most accurate and up-to-date information, the official website of the company should be visited. Any responsibility arising from wrong information or application does not belong to the site owner.

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