Troubleshooting Guide: Fixing GE Microwave Turntable Not Turning Smoothly

Microwave Turntable Not Turning: Troubleshooting and Solutions

Having a microwave in the kitchen has become a necessity for many households. It provides convenience and efficiency when it comes to heating or cooking food. However, like any other appliance, microwaves can encounter issues over time. One common problem that users may face is when the microwave turntable stops turning. In this article, we will explore the possible causes of this issue and provide troubleshooting tips and solutions to help you get your microwave turntable back in working order.

Common Causes of Microwave Turntable Not Turning

When your microwave turntable fails to rotate, it can be frustrating and hinder the appliance’s functionality. Here are some common causes for this issue:

  • Turntable motor malfunction: The turntable motor is responsible for rotating the glass tray. If the motor is faulty or worn out, it may not be able to turn the tray.
  • Drive bushing or coupler damage: The drive bushing or coupler connects the turntable motor to the glass tray. If it is damaged or broken, the motor will not be able to rotate the tray.
  • Obstruction: Sometimes, food particles or other debris can get stuck in the turntable mechanism, preventing it from rotating smoothly.
  • Control board issues: Problems with the control board can disrupt the signals sent to the turntable motor, causing it to stop turning.

Troubleshooting Tips for Microwave Turntable Not Turning

If you are experiencing issues with your microwave turntable, here are some troubleshooting tips to help you identify and resolve the problem:

1. Check for Obstructions

Start by inspecting the turntable area for any obstructions. Remove the glass tray and clean both the tray and the turntable support to ensure there are no food particles or debris causing the obstruction. Once cleaned, reassemble the parts and test if the turntable rotates smoothly.

2. Inspect the Turntable Motor

If there are no obstructions, the next step is to check the turntable motor. Locate the motor underneath the microwave and visually inspect it for any signs of damage or wear. If you notice any issues, such as a burnt smell or visible damage, the motor may need to be replaced.

3. Examine the Drive Bushing or Coupler

The drive bushing or coupler connects the turntable motor to the glass tray. Inspect this component for any damage or breakage. If you find any issues, it is recommended to replace the damaged part with a new one. Consult the microwave’s user manual or contact the manufacturer for guidance on obtaining the correct replacement part.

4. Check the Control Board

If the turntable motor and drive components appear to be in good condition, the problem may lie with the control board. Check for any visible signs of damage or loose connections on the control board. If you are not familiar with electronics or feel uncomfortable working with circuit boards, it is advisable to seek professional assistance or contact the manufacturer’s authorized service center.

Replacement Parts for Microwave Turntable Not Turning

If you have identified a faulty component that needs replacement, it is essential to obtain the correct spare part to ensure compatibility and proper functioning. Here are some common replacement parts for microwave turntable issues:

  • Turntable Motor: The turntable motor is responsible for rotating the glass tray. You can find compatible replacement motors from authorized appliance parts retailers or the manufacturer’s official website.
  • Drive Bushing or Coupler: The drive bushing or coupler connects the turntable motor to the glass tray. Contact the manufacturer or authorized service centers to obtain the correct replacement part.
  • Glass Tray: If the glass tray itself is damaged or cracked, it can affect the turntable’s rotation. Replacement glass trays can often be purchased separately from the microwave manufacturer or authorized retailers.

Calling the Authorized Service Center

If you have tried the troubleshooting tips and are still unable to resolve the issue, it may be necessary to call the authorized service center for further assistance. In the United Kingdom, where microwaves are frequently used and trusted by many households, there are service centers located in various provinces. To find the nearest service center, visit the company’s official website and contact the call center number provided.


A microwave turntable not turning can be a frustrating problem, but with the right troubleshooting steps and solutions, it can be resolved. Start by checking for obstructions and cleaning the turntable area. If the issue persists, inspect the turntable motor, drive bushing or coupler, and control board for any damage or malfunction. Replace any faulty components with compatible spare parts to restore the turntable’s functionality. If all else fails, contact the authorized service center for professional assistance. Remember, the information provided in this article is collected from the internet, and for the most accurate and up-to-date information, it is recommended to visit the official website of the company. Any responsibility arising from incorrect information or application does not belong to the site owner.

4 thoughts on “Troubleshooting Guide: Fixing GE Microwave Turntable Not Turning Smoothly”

  1. Who needs a turning microwave turntable? Just eat your food in circles, problem solved!

  2. Fisher Reese

    Who needs a turntable when you can just spin your microwave around yourself? So much fun!

  3. Taylor Walters

    Ive tried everything from turning it off and on again to giving it a pep talk, but my microwave turntable still wont budge! Any other crazy ideas?

    1. Seriously? Giving it a pep talk? Thats a new one! How about checking if the turntable is properly aligned and not obstructed? Or maybe its time to accept that your microwave has had enough and its time for a new one.

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