Fix Fast: Craftsman Troubleshooting for Chainsaw Chain Issues

Craftsman Chainsaw Chain Not Turning: Troubleshooting and Solutions

Chainsaws are powerful tools that make cutting through wood a breeze, but when your Craftsman chainsaw chain stops turning, it can turn a productive day into a frustrating experience. This common issue can be caused by a variety of factors, and understanding how to troubleshoot and resolve the problem is essential for any chainsaw user. In this article, we’ll explore the reasons behind a stationary chainsaw chain and provide practical solutions to get your Craftsman chainsaw back in action.

Understanding the Problem

When a chainsaw chain won’t turn, it’s a clear sign that something is amiss. The issue could range from a simple fix to a more complex mechanical problem. Before you start any repair work, ensure the chainsaw is turned off and the spark plug is disconnected for safety.

Craftsman Troubleshooting

Here are some common reasons why your Craftsman chainsaw chain might not be turning:

  • Chain Tension: A chain that’s too tight or too loose can prevent proper movement.
  • Lubrication: Lack of oil can cause the chain to seize up.
  • Drive Links: Damaged or bent drive links can hinder chain movement.
  • Clutch Issues: A worn or broken clutch won’t engage the chain.
  • Sprocket Problems: A worn sprocket can’t properly guide the chain.
  • Guide Bar Issues: A bent or damaged guide bar can obstruct the chain’s path.

Let’s delve into these issues and how to address them.

Chain Tension

Incorrect chain tension is a frequent culprit. A chain that’s too tight won’t move smoothly, while one that’s too loose can come off the bar. Adjust the tension by loosening the nuts on the guide bar side panel and turning the tensioning screw until the chain fits snugly against the bar without sagging.


Adequate lubrication is vital for smooth chain operation. Check the oil level in the chainsaw’s reservoir and refill if necessary. Also, inspect the oil delivery system for any clogs or damage that could prevent oil from reaching the chain.

Inspect the drive links for any signs of damage. If they’re bent or broken, the chain will need to be replaced. Similarly, a malfunctioning clutch won’t transfer power from the engine to the chain. If the clutch pads are worn out or the springs are broken, the clutch will require servicing or replacement.

Sprocket and Guide Bar

A worn sprocket can’t engage the chain properly, leading to slippage or no movement at all. Examine the sprocket teeth for wear and replace the sprocket if necessary. Additionally, a straight guide bar is essential for proper chain movement. If the bar is bent or the rails are damaged, it’s time for a new guide bar.

Replacement Parts for “Craftsman Chainsaw Chain Not Turning”

If you’ve identified that certain parts of your Craftsman chainsaw need replacement, it’s important to choose the right components. Here are some parts you might need:

  • Replacement chains
  • Guide bars
  • Clutch assemblies
  • Sprockets
  • Oil pumps and filters

Always opt for genuine Craftsman parts or those from reputable aftermarket brands to ensure compatibility and longevity.

When to Call Authorized Service

If you’ve gone through the troubleshooting steps and your chainsaw chain still isn’t turning, it might be time to call in the professionals. Craftsman chainsaws are popular in the United Kingdom, with many satisfied users relying on them for their woodcutting needs. Fortunately, there are service centers in many provinces of the UK.

For the nearest service center, you should call the call center specified on the company’s official website. Authorized technicians have the expertise to diagnose and repair complex issues that might be beyond the scope of DIY fixes.


In summary, a Craftsman chainsaw chain that’s not turning can be caused by a variety of issues, from simple maintenance oversights to more serious mechanical failures. By following the troubleshooting steps outlined above, you can often resolve the problem yourself. However, if the issue persists, don’t hesitate to contact an authorized service center for professional assistance.

Remember, regular maintenance and proper care of your chainsaw will prevent many of these issues from occurring in the first place. Keep your chainsaw clean, well-oiled, and with the correct tension on the chain to ensure it operates smoothly every time you need it.

Note: The information written here is collected from the Internet. There is a possibility that it may contain incorrect information, so for the most accurate and up-to-date information, the official website of the company should be visited. Any responsibility arising from wrong information or application does not belong to the site owner.

2 thoughts on “Fix Fast: Craftsman Troubleshooting for Chainsaw Chain Issues”

  1. Who knew chainsaw troubleshooting could be so entertaining? Im hooked! #woodchoppingdrama

  2. Angel Shelton

    Wow, who knew chainsaw chain issues could be so complicated? Need a degree in engineering for this!

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