Fix Fast: Arctic Troubleshooting for Freezer Button Failures

Arctic Air Freezer Buttons Not Working: A Troubleshooting Guide

Arctic Air freezers are renowned for their reliability and efficiency, making them a popular choice for both commercial and residential use. However, like any appliance, they can experience issues, such as unresponsive buttons. This can be frustrating, especially when you need to adjust settings or troubleshoot other problems. In this article, we’ll explore common reasons why Arctic Air freezer buttons may not work and provide practical solutions to get your freezer back in operation.

Understanding the Issue

When the buttons on your Arctic Air freezer are not responding, it could be due to a variety of reasons. It might be something as simple as a temporary glitch or as complex as an electrical failure. Before you call for professional help, there are several steps you can take to diagnose and possibly fix the issue.

Arctic Troubleshooting: Initial Checks

  • Power Source: Ensure that the freezer is properly plugged in and that there is power to the outlet. A tripped circuit breaker or blown fuse could be the culprit.
  • Control Lock: Some models have a control lock feature. Check if it’s activated, as this would prevent the buttons from working.
  • Reset: Try unplugging the freezer for a few minutes to reset the electronic controls. This can sometimes resolve minor software glitches.

Common Causes and Solutions

When the initial checks don’t resolve the issue, it’s time to delve deeper into potential causes and their solutions.

  • Dirty Control Panel: Clean the control panel with a soft, damp cloth. Dirt and grime can prevent buttons from making contact.
  • Wear and Tear: Over time, buttons can wear out from regular use. If some buttons work while others don’t, this could be the issue.
  • Electronic Control Board: A malfunctioning control board is a more serious problem that might require professional repair or replacement.

Replacement Parts for “Arctic Air Freezer Buttons Not Working”

If troubleshooting indicates that certain components need replacement, here are some parts you might need:

  • Replacement Buttons: Individual buttons or a new control panel might be necessary if wear and tear are evident.
  • Electronic Control Board: If the control board is faulty, purchasing a new one is often the solution.
  • Wiring Harness: Sometimes, the issue could be with the wiring connecting the buttons to the control board.

When sourcing replacement parts, ensure they are compatible with your specific Arctic Air freezer model. Using incorrect or non-genuine parts can lead to further issues or void your warranty.

When to Call Authorized Service

If you’ve tried the above steps and the buttons still aren’t working, it’s time to call in the professionals. Arctic Air has a network of authorized service centers across the United Kingdom, known for their high customer satisfaction rates. These centers have trained technicians who can diagnose and repair your freezer efficiently.

For the nearest service center, you should call the call center specified on the company’s official website. They will guide you to the most convenient location for your needs.


In conclusion, if you’re facing issues with your Arctic Air freezer buttons not working, there are several troubleshooting steps you can take. Start with basic checks like ensuring the freezer is powered and the control lock is not activated. If these don’t work, consider cleaning the control panel or resetting the freezer. For more persistent issues, replacement parts such as new buttons or an electronic control board may be necessary. However, if you’re unable to resolve the problem on your own, don’t hesitate to contact an authorized service center in the UK for professional assistance.

Remember, the information provided here is collected from various online sources and may contain inaccuracies. For the most accurate and up-to-date information, always refer to the official website of the company. The site owner is not responsible for any incorrect information or consequences arising from its application.

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